Privacy Policy

Last updated: August 2026
Continuum™, an initiative of BlackBridge Executives Pty Ltd

About This Policy

Continuum™ is committed to protecting and managing your personal information in an open and transparent way. This Privacy Policy explains what information we collect about you, how we use it, who we share it with, how we protect it, and your rights regarding your information.

This policy applies to all personal information collected through the Continuum™ website, services, and assessments.

Scope and Compliance

Continuum™ is based in Australia and complies with the Privacy Act 1988 (Cth), which includes the Australian Privacy Principles (APPs). This policy explains how we collect, use, disclose, store, and protect your personal information in accordance with these laws.

This Privacy Policy was last updated in August 2026.

When Do We Collect Personal Information?

We collect personal information when you:

Complete an assessment (including Hogan®) with us

Use or visit our website

Request information about our products and services

Request access to your personal information

Participate in research or feedback programs

What Kind of Personal Information Do We Collect?

The personal information we collect depends on your relationship with us and may include:

Name, contact details (email, phone, address)

Job title, employer, and work-related information

Payment information (if you purchase services)

Assessment responses and results, including those from Hogan®

Reports generated from your assessment responses (which may contain insights about personality, strengths, development areas, and recommendations)

Information from your CV (if applying for engagements or employment)

We collect this information directly from you when you complete assessments or interact with us. We may also collect it from your employer or the organisation you work with, with your consent, when they engage us to provide assessment services.

How Do We Use Your Personal Information?

We use your personal information to:

Develop and improve our services and products

Manage our relationship with you and your organisation

Provide assessment services and generate your assessment reports

Conduct research and analysis (where the information is de-identified or aggregated)

Send you information about our products, services, and events (with your consent)

Process payments and manage our accounts with you

Respond to your enquiries, requests, and complaints

Comply with legal and contractual obligations

Protect and defend our legal rights

Who Do We Disclose Your Personal Information To?

We may disclose your personal information to:

Our service providers and contractors who assist us in providing services (such as our qualified expert executive coaches and assessment platform providers e.g. Kajabi)

Your employer or the organisation you work with when they have engaged us to provide assessment services, with your consent

All third parties we disclose information to are required by contract to keep your information secure and confidential. We will not disclose your personal information to any other party unless you have given us consent, or we are required or authorised to do so by law.

How Do We Protect Your Information?

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. Your information may be stored on secure computer systems, cloud servers, or paper files in secure locations. We implement encryption, access controls and other security measures appropriate to the sensitivity of the information.

If you believe any personal information, we hold about you may have been compromised by a data security breach, please contact us immediately.

How Long Do We Keep Your Information?

We retain personal information for as long as needed to provide our services and meet our legal obligations. Generally, we retain information from assessment services for three (3) years. We may retain certain information longer if required by law or to protect our legal rights.

Accessing and Correcting Your Information

You may request access to the personal information we hold about you and request correction of that information. To request access, please contact our Privacy Officer using the details at the end of this policy. We will verify your identity before providing access.

If you believe any personal information, we hold about you is incorrect or incomplete, please contact us and we will take steps to correct it.

Marketing Communications

If you have given us consent to receive marketing communications, you can withdraw your consent at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Privacy Concerns and Complaints

If you believe we have not handled your personal information in accordance with this policy or your privacy rights, please contact our Privacy Officer. We will investigate your complaint and aim to respond within fourteen business days.

If you are not satisfied with our response, you may contact:

Office of the Australian Information Commissioner

GPO Box 5218, Sydney NSW 2001, Australia

Website: www.oaic.gov.au

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or other factors. We will post the updated policy on our website and update the "last updated" date. Your continued use of our services following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have a privacy concern, please contact our Privacy Officer:

PRIVACY OFFICER
Continuum™
Jo Vaughan, Chief Executive
[email protected]

Continuum™ is a trademark of BlackBridge Executives Pty Ltd. Hogan®, HPI, HDS and MVPI are trademarks of Hogan® Assessment Systems, Inc. Hogan® assessment instruments are used under licence; nothing in this policy implies endorsement by Hogan® Assessment Systems, Inc.

Last updated: August 2026